Few sectors have been more radically affected by the rise and influence of the internet than health and beauty. Traditional bricks and mortar companies are under growing pressure to adapt and compete within an increasingly crowded online environment.
Consumer purchase behaviour is becoming increasingly influenced by online offers and discounts. Online reviews and recommendations are also driving consumer choice. Negative ratings and reviews can have a significant long term detrimental impact.
Given that value and services is such a key motivator of sales, health and beauty retailers can stand out by rationalising their operations and passing the savings on to customers. To do that, a comprehensive ERP solution capable of assessing and controlling every aspect of the business is required to deliver a customer centric experience at all times.
HSO Retail have used our expertise combined with Microsoft Dynamics AX for Retail to develop a retail management solution that will provide everyone in your business with the information they need to become more effective at serving the needs of your customers.