Fast-moving electrical goods are particularly well adapted for the multi-channel world. Consumers expect to be able to interact, research and buy from their phone, online, in the high street and out of town outlets.
In an atmosphere of limited price differentiation, what sets electrical retailers apart is the quality, speed and value of their customer shopping experience across every channel. Achieving that demands simplicity and ease of purchase, availability of stock, clear, easily accessible information, timely processing and order dispatch and where necessary call centre representatives providing accurate and personalised help.
AccTech Retail have used our expertise combined with Microsoft Dynamics AX 2012 to develop a retail management solution that will provide everyone in your business with the information they need to become more effective at serving the specific needs of your customers.